Have you ever ridden JAL or ANA? In the future, which would you rather ride JAL or ANA? Why?
-Search Skytrax (airlineequality.com) and compare JAL and ANA rankings (Open two pages: ctrl + N).
Which airline is ranked higher? What are some good points (5 stars) and weak points (1-3 stars) about JAL or ANA?
-Read people's comments about JAL or ANA. Choose two positive comments (8-10 score) and two negative comments (0-5 points).
Write down at least 2 reasons (key words or phrases) why the passengers either liked or didn't like the flight.
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